Job Description

Manufacturing Automation (MA) systems at Intel are designed with capability and reliability in mind, as they support the 7x24 operations of the global factory network. Our Durable Core Team (DCT) engineers work 12 hour shifts in a compressed work week schedule and our DCT Platforms engineers operate in the MA Compute Client and Storage (MCCS) service in the Infrastructure and Data Engineering organization.

• This role is for a DCT Platform engineer.
• This team supports, installs, tests and configures a host of Windows, UNIX and Virtual Machines (VMs), plus storage and cloud hosting environments for huge amounts of critical factory data.
• They are the first point of escalation for our Manufacturing Service Desk (MSD) and provide Level Two operations support for platforms systems issues.
• They utilize predictive analysis and automated monitoring to advance troubleshooting on issues using Model Based Problem Solving MBPS methodologies.
• Members actively participate in global teams to drive continuous improvement and achieve systems health goals, as well as emerging capability needs.
• As a DCT engineer you need to be an enthusiastic team player - and an individual who is driven by a Customer First ethos.
• You should have excellent communication, stakeholder management and networking skills and be motivated to continuously learn.
• This role is a combination of reactive and planned work at your desk and in the Data Centre.
• You will be a key member of the global infrastructure team and will also work with other MA engineers, vendors and other IT functions to land equipment and deploy proven state-of-the-art compute, client and storage technology.
• This is an exciting and varied role where you will learn something new every day and will interface with our full technology portfolio.
• We place a huge value on the ongoing technical development of our teams, with significant investment in learning and development for each individual to support your career goals and our service requirements.
• As a member of this team, you will have great opportunity and support to add significant skills to your career portfolio.

Qualifications

Bachelor of Science degree in Computer Applications or Electronic Engineering or related field or equivalent experience, with min 2 years working experience.

• Technical knowledge in computing infrastructure components, data centers, and system support.
• Strong understanding of network technologies and IP stack (TCP/IP, DNS, DHCP, VLANs, firewalls, etc.)
• Strong understanding of Cloud Technologies: Docker, ContainerD, Kubernetes, Rancher, Object Storage, Software defined Storage (LongHorn)
• Ability to function in a global 24x7 support environment, interacting with a large number of teams.
• Highly flexible, results-oriented and customer first mindset.
• Strong project management, verbal and written skills.
• Strong analytical skills and ability to resolve complex technical issues in a high pressure environment.
• Understanding of Agile frameworks, ITIL6. GitHub, CI/CD.

Inside this Business Group

As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support.  Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.