Are you interested in working for one of the most exciting and fastest growing teams in Microsoft, passionate about exceeding customer expectations and advancing Microsoft’s cloud first strategy? Are you interested in a start-up like environment, excited about cloud computing and driving growth in one of Microsoft’s core businesses? If so, then look no further! 

Come join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success and are fundamentally changing how we deliver support to our top Azure customers transforming them into being Azure fans. 

We are Azure Cloud Engineering (ACE) – a global Azure Engineering Support organization (part of Azure Customer experience group) that is customer-obsessed, and support engaged, with an engineering mindset. Our mission is to turn Azure customers into fans with a world-class engineering-led support experience. 

We are looking for a people leader who is customer-obsessed with an engineering mindset to help us on our mission to deliver world class support experiences to our key Azure customers. This role is ideal for someone who is passionate about deploying and supporting cloud services with knowledge of usage patterns for these services. This role requires strong business and people leadership and technical background to manage a team of Azure Customer Engineers responsible for providing world class support to key customers on Azure. You will partner with engineering teams within Azure, support, and field teams to deliver solutions and new capabilities, leading a team of highly skilled engineers delivering support.