With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

Effective support for SAP on Azure is crucial for our customers to achieve their business goals. Without proper support, customers may face issues that can lead to system downtime, performance degradation, data loss, and a decrease in customer satisfaction. Microsoft''s CSS-SAP RISE Co-Location with the ECS RISE Technical Operations Team plays a crucial role in helping customers successfully run their ECS workloads on Azure, ensuring the reliability and efficiency of systems and processes for our joint customers. The objective is to develop a sustainable partnership between SAP and Microsoft, continuously enhancing and advancing the customer, support, and development experience of SAP RISE on Azure.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.